Zal Phiroz, Ph.D., MBA

Biography

Dr. Zal Phiroz is a Founding Partner of Pier Consulting Group Inc. (since April 2010, Los Angeles, CA / Windsor, ON), and holds concurrent faculty appointments as Lecturer, Innovation Technology and Operations at UC San Diego's Rady School of Management (August 2019-present), and Lecturer (Term) in Supply Chain Management/Operations Management at Harvard University's Faculty of Arts and Sciences, Division of Continuing Education (April 2013-present). He previously held a faculty role in Operations and Data Analytics at USC's Marshall School of Business (October 2014-August 2019). He holds a Ph.D. from the University of Cape Town Graduate School of Business (dissertation: "Hierarchical Decision Making Patterns for the Placement of Physical Supply Chain Entities"), an MBA in International Marketing from Wayne State University's Ilitch School of Business, a B.S. (Hons.) in Computer Information Systems from the University of Windsor, and a separate B.C.S. (Bachelor of Computer Science) also from the University of Windsor. He holds CIPM (Certified International Procurement Manager), CISCM (Certified International Supply Chain Manager), and CISCPM (Certified International Supply Chain Planning Manager) credentials from the International Purchasing and Supply Chain Management Institute. Earlier in his career he was Manager, Business Programs (Trade Marketing) at TELUS Communications (Toronto, Oct 2005-May 2007), managing a $1.8B data portfolio including Research in Motion, Palm, and Motorola accounts, and Manager, Market Planning (North America) at Procter & Gamble Co. (Cincinnati/Toronto, Sept 2007-March 2010), where he managed international supply-chain processes across P&G's $2.9B pet-care sector, developed forecasting initiatives with a projected $14M cost savings, led cross-functional shrink-reduction work yielding a stated $23M in annual savings, and ran joint-forecasting pilot programs with Walmart, Target, and Shoppers Drug Mart. At Pier Consulting Group he has worked with Procter & Gamble, DHL, and Accenture on data analysis, sustainability, and supply-chain metrics work, and he has served as an expert witness providing testimony and deposition on product-liability matters touching consumer behavior, product differentiation, and market trends. He received Amazon Inc.'s "Directors Award for Excellence - Global Fleet and Products" in 2022, a USC Dean's Award for Community Development (2017), and a USC Golden Apple Award for Clinical Faculty (2016). His publications include the Law360 article "How COVID-19 May Rattle Companies' Supply Chains" (2020) and the book "Perspectives of Supply Chain Competitiveness - A Handbook" (Xanedu, 2020). He is based in San Diego, California.

Credentials & Certifications

• Ph.D.
• MBA

Fee Schedule

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